What to Expect During Your First Visit to Pellé Medical Skincare

Have you ever looked in the mirror and wished your skin looked clearer, smoother, or more radiant, if only you had the right guidance? With so many product options, trending treatments, and constantly changing advice, navigating skincare can feel overwhelming.
Maybe you’ve considered seeing a professional but don’t know what that first step involves. Will the environment feel clinical or impersonal? Will someone push treatments before you’re ready? Will anyone take the time to understand your skin and your goals?
At Pellé Medical Skincare, we focus on making your first visit feel clear, personal, and supportive. We welcome you with warmth, listen closely to your concerns, and offer expert recommendations without pressure. We base every appointment on science, education, and a shared commitment to healthy skin.
This article will take you through what happens during your first visit, so you know exactly what to expect at every step.
How Do I Prepare for My First Appointment?
Your first visit is a time to relax, learn, and explore the best path for your skin. Preparing ahead helps you get the most from your consultation.
What do I need to bring with me?
To help us understand your skin better, bring:
- A list of your current skincare products
- Any known allergies or sensitivities
- Relevant medical history, especially dermatologic or hormonal conditions
Can I wear makeup to my appointment?
We recommend arriving with a clean, makeup-free face so we can accurately assess your skin. If you wear are wearing makeup, we will cleanse your skin before your consultation or treatment.
Is there paperwork to complete before arriving?
Yes. New client forms are required for your first appointment. You will fill them out when you arrive.
What Happens During the Consultation?
Your consultation is more than just a quick chat. It creates the foundation for your entire skincare experience with us.
How do you evaluate my skin?
We combine thoughtful conversation with on-site visual assessment.
Your provider will:
- Ask about your skincare goals, lifestyle, and any challenges you are facing
- Develop a treatment plan that fits your needs and routine
How long does the appointment take?
First visits last 60 minutes. This gives us time to understand your skin, recommend treatments, and often begin care during that same appointment.
Will I get treatment during my first visit?
In most cases, yes. Many clients receive a treatment during their initial visit. If your skin needs preparation or healing time first, we will explain the plan and schedule a follow-up.
How Do I Know Which Treatment Is Right for Me?
You do not need to arrive with all the answers. Our job is to help guide you toward the right solution for your skin.
What services do you offer for new clients?
We begin with a one-on-one consultation with a Licensed Aesthetician or Nurse Practitioner. From there, you may be a candidate for:
- Customized facials
- Chemical peels
- Skin assessments
- Conversations about advanced treatments, such as microneedling or injectables
How do you choose the best treatment for my skin?
We base every recommendation on your skin’s condition, medical history, and long-term goals. Instead of one-size-fits-all services, we create a plan that fits you.
Can I combine treatments during my visit?
Sometimes, yes. Your provider will explain what is safe and effective for your skin that day. If certain treatments should be spaced out for the best results, we will help you build that plan.
What Should I Know About Pricing, Policies, and Booking?
We believe in clear communication and making every step of your experience simple and stress-free.
How much will my first visit cost?
Costs vary depending on the treatment. You will receive clear pricing details before any services begin.
What is your cancellation policy?
We appreciate advance notice for any cancellations or rescheduling. Late cancellations or missed appointments may result in a fee, which helps us respect the time of our providers and other clients.
How do I schedule my next appointment?
You can schedule before you leave, book online, or call us at your convenience. We are always happy to help you find a time that works best.
What Makes Your Approach Different?
Our focus is on real results, advanced care, and a personalized experience that always puts your needs first.
Who provides the treatments?
Our team includes Licensed Aestheticians, Nurse Practitioners, and Board-Certified providers. We stay current with industry-leading training and technology to give you the highest level of care.
How is my experience personalized?
We take the time to understand your skin and your lifestyle. Your treatment plan is based on real goals, realistic maintenance, and a shared commitment to your skin’s long-term health.
What skincare products do you use?
We use professional-only, medical-grade brands that are backed by science and trusted by providers. These include iS Clinical, Obagi, Biopelle, Société, GLOWBIOTICS, and Neova. Your provider will recommend the best options for your goals and skin type.
Let’s Make Your First Visit a Great One
Your first visit to Pellé Medical Skincare is the start of a thoughtful, professional approach to caring for your skin. We make the process easy to understand and enjoyable to experience. Whether you're ready for treatment or simply want expert advice, our team is here to guide you toward real, lasting results.
Schedule your consultation and take the first step toward healthier, more confident skin.
Want to stay inspired between visits? Follow us on Instagram and Facebook for skincare tips, treatment highlights, and updates from our team.